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Expert-led tech training designed for nonprofits and libraries. What will you learn next?

Pivoting to Remote Work — COVID-19 Response Course Track for Nonprofits

Pivoting to Remote Work — COVID-19 Response Course Track for Nonprofits

To continue serving your community during the COVID-19 pandemic, you may find the need to quickly transition to remote work. To help you, TechSoup created a free track of courses to provide information and tools as you make this transition.

This track will help nonprofits lay the groundwork for successful remote office environments. You’ll learn how to:

  • Identify necessary technology tools to get your remote office up and running in no time
  • Boost collaboration
  • Ensure information security



TechSoup Courses is an online learning resource of free and paid bite-sized training courses created just for nonprofits.

This track is normally $110, but we’ve made it FREE so anyone can access this information and rapidly response to the Coronavirus.

Coronavirus Mitigation Resources
Coronavirus Mitigation Resources
Cybersecurity 101: How to Become a Human Firewall
Cybersecurity 101: How to Become a Human Firewall
Cybersecurity 201: How to Make Your Organization Safe
Cybersecurity 201: How to Make Your Organization Safe
OneDrive 101 - Storing Smartly
OneDrive 101 - Storing Smartly
Outlook 101- Increase Efficiency
Outlook 101- Increase Efficiency
Planner 101 - Effectively Organize Tasks
Planner 101 - Effectively Organize Tasks
SharePoint 101 - Improving Collaboration
SharePoint 101 - Improving Collaboration
Teams 101 - Getting Started
Teams 101 - Getting Started
Teams 201 - Using Advanced Functions
Teams 201 - Using Advanced Functions
Office 365 Bootcamp for Nonprofits

Office 365 Bootcamp for Nonprofits

This Course Track will help you to efficiently and effectively use Office 365. If you are a new user it will provide you with the skills and framework for use of the packages within Office 365. If you have used Office 365 before you will be able to draw from the tips in the course and from the included Ask The Expert sessions.

Ask the Expert - OneDrive: Live Event on May 26, 2020 at 12 Noon PT
Ask the Expert - OneDrive: Live Event on May 26, 2020 at 12 Noon PT
Ask the Expert - Outlook: Recording from the Live Event January 29, 2020
Ask the Expert - Outlook: Recording from the Live Event January 29, 2020
Ask the Expert - Planner: Live Event on June 11, noon to 1 pm Pacific time.
Ask the Expert - Planner: Live Event on June 11, noon to 1 pm Pacific time.
Ask the Expert - SharePoint: Live Event on April 23, 2020 at 12 Noon PT
Ask the Expert - SharePoint: Live Event on April 23, 2020 at 12 Noon PT
OneDrive 101 - Storing Smartly
OneDrive 101 - Storing Smartly
Outlook 101- Increase Efficiency
Outlook 101- Increase Efficiency
Planner 101 - Effectively Organize Tasks
Planner 101 - Effectively Organize Tasks
SharePoint 101 - Improving Collaboration
SharePoint 101 - Improving Collaboration
Disaster Preparedness for Nonprofit Organizations

Disaster Preparedness for Nonprofit Organizations

Why do we need to prepare for disasters and how should we prepare? Learn with the disaster preparedness experts in this course track about how to plan at individual, organizational and technology levels, so that your organization is more resilient should a disaster strike in the future.

Disaster Preparedness for Nonprofit Organizations - 101
Disaster Preparedness for Nonprofit Organizations - 101
Disaster Preparedness for Nonprofit Organizations - 201
Disaster Preparedness for Nonprofit Organizations - 201
Disaster Preparedness for Nonprofit Organizations - 202
Disaster Preparedness for Nonprofit Organizations - 202
Disaster Preparedness for Nonprofit Organizations - 203
Disaster Preparedness for Nonprofit Organizations - 203
Nonprofit Data and Impact Measurement Mega-Pack

Nonprofit Data and Impact Measurement Mega-Pack

Nonprofit Data and Impact Measurement Mega-Pack

  • Do you have more data than you know what to do with?
  • Do you want to maximize your data so you can tell your impact stories?
  • Do you want to build dynamic dashboards?

If you answered yes, then this course track is for you. Start with the basics of Excel, walk through the process of selecting, collecting and analyzing data with our data experts in our Simple Measures Course and develop your skills using PowerBI.

Ask the Expert - Power BI: Recording from Live Event February 27, 2020
Ask the Expert - Power BI: Recording from Live Event February 27, 2020
Excel 101 - Learn the Basics
Excel 101 - Learn the Basics
Excel 102 - Editing and Formatting Text
Excel 102 - Editing and Formatting Text
Excel 103 - Designing Your Worksheets
Excel 103 - Designing Your Worksheets
Excel 104 - Using Formulas, Functions and Calculations
Excel 104 - Using Formulas, Functions and Calculations
Excel 105 - Using Functions to Format Text
Excel 105 - Using Functions to Format Text
Excel 106 - Formatting and Analyzing Charts
Excel 106 - Formatting and Analyzing Charts
Power BI 101 - Learn the Basics
Power BI 101 - Learn the Basics
Power BI 102 - Seeing all the Pieces
Power BI 102 - Seeing all the Pieces
Power BI 201 - Dealing with Data
Power BI 201 - Dealing with Data
Power BI 202 - Visualizing and Sharing Data
Power BI 202 - Visualizing and Sharing Data
Impact Measurement - Simple Measures, Big Results
Impact Measurement - Simple Measures, Big Results
Email Marketing for Nonprofits and Libraries Bundle

Email Marketing for Nonprofits and Libraries Bundle

This self-paced, five-course track will show you how to create and implement an effective email marketing strategy. We'll cover segmenting and customizing your email marketing messages and content for better results, goal setting, benchmarking and analytics as well as discuss the best frequency for your email campaigns to optimize your response rates and budget. Whether you are a marketing maven or a newbie, you'll come away with a deep understanding of how to integrate email with online and offline marketing channels for a successfully integrated campaign.

Cost: $200

*All course fees are non-refundable.


Email Marketing 101: How to Get Started Building Your Email Marketing Strategy
Email Marketing 101: How to Get Started Building Your Email Marketing Strategy
Email Marketing 201: Goal Setting and Benchmarking (Analytics are Fun!)
Email Marketing 201: Goal Setting and Benchmarking (Analytics are Fun!)
Email Marketing 202: The Importance of Target Lists
Email Marketing 202: The Importance of Target Lists
Email Marketing 203: Segmenting Your Targets and Growing Your Email List
Email Marketing 203: Segmenting Your Targets and Growing Your Email List
Email Marketing 204: How to Stand Out in Your Audience’s Email Inbox
Email Marketing 204: How to Stand Out in Your Audience’s Email Inbox
Google Ads Grant Seminar Series

Google Ads Grant Seminar Series

We want to help you spend $120,000 in Google’s advertising money this year. You can unlock this potential through the Google Ads Grant for Nonprofits, which will help you bring in traffic to your nonprofit’s website and amplify your digital impact. Our four-part seminar series will walk you through the grant application process and show you the special nuances of working within a grant account.

Recording of live events to provide program updates to Seminar 1 & 2!

Google Ad Grant Seminar 1: What is the Google Ad Grant?
Google Ad Grant Seminar 1: What is the Google Ad Grant?
Google Ad Grant Seminar 2: How Do You Build Ads?
Google Ad Grant Seminar 2: How Do You Build Ads?
Google Ad Grant Seminar 3: How Do You Find Great Keywords and Write Compelling Ad Copy?
Google Ad Grant Seminar 3: How Do You Find Great Keywords and Write Compelling Ad Copy?
Google Ad Grant Seminar 4: How Do You Manage and Optimize Your Account for Conversions?
Google Ad Grant Seminar 4: How Do You Manage and Optimize Your Account for Conversions?
Social Media Marketing For Nonprofits

Social Media Marketing For Nonprofits

Social media success can seem elusive to the small nonprofit. Without the money to hire an outside agency or even a full time person, how can you keep up with all of the changes? Can you really raise money using these platforms? The good news is that small but mighty organizations can use the power and potential of these platforms to raise funds, connect with supporters, and drive impact. In this four-course self-paced series, we’ll share tips and tricks for running effective social media fundraising campaigns that accomplish measurable results. Whether you’re a total newbie to the social media landscape or you’re a social media superstar, you’ll walk away with new ideas for ways to use these platforms to connect with donors and elevate your fundraising.

Cost: $150

*All course fees are non-refundable.

Social Media Marketing 101: How to Get Started With Social Media for Fundraising for Your Nonprofit
Social Media Marketing 101: How to Get Started With Social Media for Fundraising for Your Nonprofit
Social Media Marketing 201: How to Build an Engaged Audience on Social Media
Social Media Marketing 201: How to Build an Engaged Audience on Social Media
Social Media Marketing 202: Problem Solving Coaching Session - Challenges and Solutions - No more excuses!
Social Media Marketing 202: Problem Solving Coaching Session - Challenges and Solutions - No more excuses!
Social Media Marketing 203: How to Measure Social Media Success
Social Media Marketing 203: How to Measure Social Media Success
Teams for Nonprofits - Collaboration Tools

Teams for Nonprofits - Collaboration Tools

Did you know that using Microsoft Teams, you can setup and run live events, participate in conversations, like or save important ones, mention specific people so they see your message, and even edit a file that’s been added to the conversation? Want to know more?

This three course track includes a free Getting Started course, an advanced course and a special Ask the Expert session.

This track normally costs $70, but is available for FREE to help nonprofit staff that are working remotely.

Ask the Expert - Using Teams: Recording from the Live Event on Dec. 4, 2019
Ask the Expert - Using Teams: Recording from the Live Event on Dec. 4, 2019
Teams 101 - Getting Started
Teams 101 - Getting Started
Teams 201 - Using Advanced Functions
Teams 201 - Using Advanced Functions
What Facebook Ads Can Do For Your Organization

What Facebook Ads Can Do For Your Organization

Sometimes you have to pay-to-play in order to get meaningful social media engagement. Digital ads are becoming the cheapest, most effective way to engage new or existing audiences on social media and other platforms. Currently, Facebook is the platform with the farthest reach and most sophisticated targeting. In this on-demand course track, we’ll share tips and tricks for running effective campaigns and getting the most out of your ad budget to drive impact for your organization. Whether you’re a total newbie to Facebook ads or you’re an old pro, these on-demand courses will give you new ideas for ways to use Facebook to further your mission.

*All course fees are non-refundable.

Facebook Ads 101: Using Insights & Analytics to Inform your Strategy
Facebook Ads 101: Using Insights & Analytics to Inform your Strategy
Facebook Ads 201: How to Build, Manage, and Optimize your Ads
Facebook Ads 201: How to Build, Manage, and Optimize your Ads
Excel for Nonprofits - Data Management and Reporting

Excel for Nonprofits - Data Management and Reporting

Do you control your organization's data or does it control you? In this 6 track course, you will learn how to use Excel to manage your data and effectively report your impact.

This course track is free.

Excel 101 - Learn the Basics
Excel 101 - Learn the Basics
Excel 102 - Editing and Formatting Text
Excel 102 - Editing and Formatting Text
Excel 103 - Designing Your Worksheets
Excel 103 - Designing Your Worksheets
Excel 104 - Using Formulas, Functions and Calculations
Excel 104 - Using Formulas, Functions and Calculations
Excel 105 - Using Functions to Format Text
Excel 105 - Using Functions to Format Text
Excel 106 - Formatting and Analyzing Charts
Excel 106 - Formatting and Analyzing Charts
Power BI  for Nonprofits

Power BI for Nonprofits

In any well-functioning organization, data is constantly being created, analyzed, and shared to make the best decisions possible. However, data analysis is also a challenge. That's where Power BI comes into the picture!

In this track, you will learn how Power BI services and applications work together and explore how Power BI can make your organization more efficient.

Ask the Expert - Power BI: Recording from Live Event February 27, 2020
Ask the Expert - Power BI: Recording from Live Event February 27, 2020
Power BI 101 - Learn the Basics
Power BI 101 - Learn the Basics
Power BI 102 - Seeing all the Pieces
Power BI 102 - Seeing all the Pieces
Power BI 201 - Dealing with Data
Power BI 201 - Dealing with Data
Power BI 202 - Visualizing and Sharing Data
Power BI 202 - Visualizing and Sharing Data
Google Analytics Dashboards and More!

Google Analytics Dashboards and More!

Want to learn the latest and greatest about Google Analytics? We have two new live events, May 22 and May 29, 2019, with our Whole Whale expert to update us on what's been happening with that platform and how you can best take advantage of new features.

May 22, 2019:

Google Analytics 102 Live Event

Building Great Reports with Google Data Studio

May 29, 2019:

Google Analytics 202 Live Event

Need to catch up on your Google Analytics know-how? Check out our first Google Analytics courses here!

*All course fees are non-refundable.

Google Analytics 102: How to Build Google Analytics Dashboards like a Boss
Google Analytics 102: How to Build Google Analytics Dashboards like a Boss
Google Analytics 202 Using Analytics to Answer: Who is on my website?
Google Analytics 202 Using Analytics to Answer: Who is on my website?
Fundraising Software Seminar Series

Fundraising Software Seminar Series

Is your donation platform working for your organization? Is the software too basic or too complicated? Can it be easily integrated with your CRM? Are you getting good customer support?

In this four part series, our expert, Maureen Wallbeoff, will walk you through the process of evaluating your current system, determining what your organization needs, tips on how to handle the demo process and creating an implementation plan.

Join us for this four-part series that will give you simple, actionable steps to finding the best fundraising software for your organization!

Fundraising Software Seminar 1: How to Evaluate Your Fundraising System
Fundraising Software Seminar 1: How to Evaluate Your Fundraising System
Fundraising Software Seminar 2: Identifying What Your Organization Needs
Fundraising Software Seminar 2: Identifying What Your Organization Needs
Fundraising Software Seminar 3:  Managing the Demo Process
Fundraising Software Seminar 3: Managing the Demo Process
Fundraising Software Seminar 4: Planning for Implementation
Fundraising Software Seminar 4: Planning for Implementation
Word for Nonprofits -Document Management

Word for Nonprofits -Document Management

In this four part track, you will learn how to use Word to create compelling documents that can best tell your organization’s story.

This track is free.

Word 101 - Learn the Basics
Word 101 - Learn the Basics
Word 102 - Editing Tools
Word 102 - Editing Tools
Word 103 - Creating Tables and Lists
Word 103 - Creating Tables and Lists
Word 104 - Using References
Word 104 - Using References
PowerPoint for Nonprofits - Creating Powerful Presentations

PowerPoint for Nonprofits - Creating Powerful Presentations

In this three part course track on PowerPoint, you will learn how to create powerful and compelling presentations so you can effectively share your impact stories.

This course track is free.

PowerPoint 101 - Learn the Basics
PowerPoint 101 - Learn the Basics
PowerPoint 102 - Formatting Text and Images
PowerPoint 102 - Formatting Text and Images
PowerPoint 103 - Designing Professional Presentations
PowerPoint 103 - Designing Professional Presentations
All Access Pass to Successful Tech Planning

All Access Pass to Successful Tech Planning

This on-demand technology planning track will help you get out of the technology doldrums so that you can assess your organization’s technology infrastructure and address your current and future needs. At the end of the learning track, you’ll have a fully realized tactical technology action plan to guide your organization.

*All course fees are nonrefundable.

 Tech Planning 101: Getting Started and Assessing Your IT Infrastructure
Tech Planning 101: Getting Started and Assessing Your IT Infrastructure
Tech Planning 201: Developing a Data Strategy
Tech Planning 201: Developing a Data Strategy
Tech Planning 202: Organizing Online Communications
Tech Planning 202: Organizing Online Communications
Tech Planning 203: Putting Your Tech Plan into Action
Tech Planning 203: Putting Your Tech Plan into Action
Facebook Advertising Seminar Series

Facebook Advertising Seminar Series

In this Ask the Expert on-demand seminar series, our Whole Whale experts walk you through the Facebook Business + Ads Manager and the fundamentals of ad targeting. We've answered questions learners submitted to the expert so you can get the information that is most important to nonprofits.

*All seminar fees are non-refundable.

Facebook Ads 202: Ask the Expert! Facebook Business + Ads Manager
Facebook Ads 202: Ask the Expert! Facebook Business + Ads Manager
Facebook Ads 203: Ask The Expert! Facebook Ad Targeting
Facebook Ads 203: Ask The Expert! Facebook Ad Targeting
Cybersecurity Bundle

Cybersecurity Bundle

After completing this on-demand track, you will understand the five steps to protect yourself and your ability to serve the people you serve. You will also learn practical approaches to make your organization safer, and protect its ability to have social impact.

Cost: $50

*All course fees are non-refundable.

Cybersecurity 101: How to Become a Human Firewall
Cybersecurity 101: How to Become a Human Firewall
Cybersecurity 201: How to Make Your Organization Safe
Cybersecurity 201: How to Make Your Organization Safe
Gotta Get Google Analytics

Gotta Get Google Analytics

This four-course, on-demand Google Analytics learning track will give you a solid start with Google Analytics. You will learn what Google Analytics is, how it works, and how to use it to find out what people are doing on your website. You will also learn who those people are, and how can you use the information from Google Analytics to inform your digital marketing strategy and drive them toward action.

*All course fees are non-refundable.

Google Analytics 101: Getting Started with Google Analytics
Google Analytics 101: Getting Started with Google Analytics
Google Analytics 102: How to Build Google Analytics Dashboards like a Boss
Google Analytics 102: How to Build Google Analytics Dashboards like a Boss
Google Analytics 201: Google Analytics for the Advanced Beginner
Google Analytics 201: Google Analytics for the Advanced Beginner
Google Analytics 202 Using Analytics to Answer: Who is on my website?
Google Analytics 202 Using Analytics to Answer: Who is on my website?
Google Analytics 101 + 201 package deal

Google Analytics 101 + 201 package deal

This on-demand course bundle will get you started with Google Analytics. Behind the scenes, Google Analytics runs on every single page of your site. How much time do people spend on your site? How much time do they spend reading a specific article? What do they click? What location of the site do they go to? Google Analytics answers all of those questions, and many more, to ensure that your nonprofit can optimize its impact.

*All course fees are non-refundable.

Google Analytics 101: Getting Started with Google Analytics
Google Analytics 101: Getting Started with Google Analytics
Google Analytics 201: Google Analytics for the Advanced Beginner
Google Analytics 201: Google Analytics for the Advanced Beginner
Intro to Communication for Fundraising

Intro to Communication for Fundraising

In this track, you will learn what you need to communicate effectively with your fundraising, from creating an effective invitation to your annual big fundraiser to using social media to improve you reach.

This track costs $25

Adobe Absolute Beginners: Create a Fundraiser Invitation Using InDesign
Adobe Absolute Beginners: Create a Fundraiser Invitation Using InDesign
Social Media Marketing 101: How to Get Started With Social Media for Fundraising for Your Nonprofit
Social Media Marketing 101: How to Get Started With Social Media for Fundraising for Your Nonprofit
Storymakers - Digital Storytelling for Beginners
Storymakers - Digital Storytelling for Beginners
Fundraising for Nonprofits

Fundraising for Nonprofits

We’ve bundled all of our fundraising courses into a track for easy access! From creating a winning fundraising invitation to tackling how to use best technology and social media, this track includes what you need for effective and dynamic fundraising.

This track costs $90

Adobe Absolute Beginners: Create a Fundraiser Invitation Using InDesign
Adobe Absolute Beginners: Create a Fundraiser Invitation Using InDesign
Fundraising Software Seminar 1: How to Evaluate Your Fundraising System
Fundraising Software Seminar 1: How to Evaluate Your Fundraising System
Fundraising Software Seminar 2: Identifying What Your Organization Needs
Fundraising Software Seminar 2: Identifying What Your Organization Needs
Fundraising Software Seminar 3:  Managing the Demo Process
Fundraising Software Seminar 3: Managing the Demo Process
Fundraising Software Seminar 4: Planning for Implementation
Fundraising Software Seminar 4: Planning for Implementation
Social Media Marketing 101: How to Get Started With Social Media for Fundraising for Your Nonprofit
Social Media Marketing 101: How to Get Started With Social Media for Fundraising for Your Nonprofit
Storymakers - Digital Storytelling for Beginners
Storymakers - Digital Storytelling for Beginners
Branding for Nonprofits Bundle

Branding for Nonprofits Bundle

With a solid foundation, you can begin to implement good design practices and build brand guidelines for your organization. After completing these on-demand courses, you will be able to evaluate branded visual content using design standards and apply best practices in developing a cohesive brand.

*All course fees are non-refundable.

This track costs %50

Branding Basics for Nonprofits 101
Branding Basics for Nonprofits 101
Branding for Nonprofits 201: Applying Best Practices for Design
Branding for Nonprofits 201: Applying Best Practices for Design
Get Your Design Learner's Permit

Get Your Design Learner's Permit

Before you get on the freeway, you gotta build your confidence with the basics. Get up to speed on how to create and manipulate images and graphics, and understand design concepts. These on-demand courses will put you on the road to design success! Vroom!

*All course fees are non-refundable.

This track costs $40

Adobe Absolute Beginners: Create a Fundraiser Invitation Using InDesign
Adobe Absolute Beginners: Create a Fundraiser Invitation Using InDesign
Adobe Absolute Beginners: Getting Started with Illustrator
Adobe Absolute Beginners: Getting Started with Illustrator
Adobe Absolute Beginners: Photoshop 101
Adobe Absolute Beginners: Photoshop 101
Branding Basics for Nonprofits 101
Branding Basics for Nonprofits 101
Web Design Best Practices 101
Web Design Best Practices 101
Ask the Expert - SharePoint: Live Event on April 23, 2020 at 12 Noon PT

Ask the Expert - SharePoint: Live Event on April 23, 2020 at 12 Noon PT

Have questions about using SharePoint?

Join us on April 23, 2020, for a special"Ask the Expert" event. Our expert will be sharing tips for using SharePoint and answering questions submitted by nonprofits like yours!

This online seminar includes the live event, which will be recorded, presentation deck, resources and the Q & A.

Seminar materials will be available for access on April 22, 2020.


SharePoint 101 - Improving Collaboration

SharePoint 101 - Improving Collaboration

SharePoint is a service offered in both Office 365 and Microsoft 365 that enables collaboration across your organization. With SharePoint, you can seamlessly share and manage content, knowledge, and applications. In this course, we will primarily cover the basics of SharePoint Online. SharePoint Online is a cloud-based version of SharePoint. This means that your organization does not need to worry about hosting servers or managing storage space.


OneDrive 101 - Storing Smartly

OneDrive 101 - Storing Smartly

Learn how to be more efficient by simply storing, syncing, and sharing your organization's files in OneDrive. Microsoft OneDrive is a file hosting service. You can upload files and folders to OneDrive and securely access them anywhere from the cloud.


Ask the Expert - Planner: Live Event on June 11, noon to 1 pm Pacific time.

Ask the Expert - Planner: Live Event on June 11, noon to 1 pm Pacific time.

Are you already using Office 365 Planner, but not sure if you are using it to the full capacity? Do you want to learn how you can use this powerful tool to organize your teamwork? Did you know that Planner can be integrated with Teams?

Join us for a very special live event on Thursday, June 11, 2020 at 12 Noon Pacific Time/3 pm ET and learn more about how Planner can make your team work smarter. Our expert will be sharing helpful tips and also answering your questions. In addition to the live event, you have access to the presentation deck, resources and the Q & A as part of the online materials.

Important Information:

  • All materials will be available on: June 10, 2020
  • If you miss the live event, the recording, presentation deck and resources will be available immediately as part of the course.
  • All TechSoup courses are online and on-demand, which means you can access them as your schedule permits.

Planner 101 - Effectively Organize Tasks

Planner 101 - Effectively Organize Tasks

Increase your efficiency and effectiveness by using a simple and visual way to organize teamwork!

Learn how use Microsoft Planner to:

  • create new plans
  • craft detailed tasks
  • update work status transparently

Teams 101 - Getting Started

Teams 101 - Getting Started

Teams 101 - Getting Started

Are you looking for a tool to help your employees accomplish more in real-time? With Microsoft Teams you can chat, call, and collaborate all in one place. In this course you will learn how to do the following:

  •  Navigate setup functionality like creating and managing a team
  • Start conversations with teammates
  • Use, organize, and work in channels

This course is the first of a three course track. To learn about the more advanced features, please visit our Teams 201 course and the special Ask the Expert Course.

Want the entire track? Click here


Teams 201 - Using Advanced Functions

Teams 201 - Using Advanced Functions

Teams 201 - Using Advanced Functions

In this course, you will build on the foundational functions of Microsoft Teams that you practiced in Teams 101. This includes sending messages, starting chats and calls and managing your activity feed. In addition, you will also have the opportunity to start live event!

This course is the second of a three course track Want the entire track? Click here


Outlook 101- Increase Efficiency

Outlook 101- Increase Efficiency

Many of us already use Outlook to send emails, but did you know that you can also use it to schedule meetings, set reminders, create and manage tasks and to-do lists? In this on-demand courses, we will cover all the aspects of Outlook so you can maximize its potential.


Ask the Expert - Power Apps: Live Event on June 25 at 12 Noon PT/3 pm ET

Ask the Expert - Power Apps: Live Event on June 25 at 12 Noon PT/3 pm ET

Did you know that you can use PowerApps to increase agility across your organization by rapidly building low-code apps that modernize processes and solve tough challenges?

In this special Ask the Expert live event on Thursday, June 25th at 12 Noon PT/3 pm ET, our expert will share her tips for how to use PowerApps and will answer your questions!

You will have access to the seminar materials on June 24th.


Coronavirus Mitigation Resources

Coronavirus Mitigation Resources

This is collection of resources for nonprofits to make possible the mitigation of the spread of the Coronavirus.

We will update these resources as the Coronavirus pandemic evolves.

This resource is free


Ask the Expert -Excel Pivot Tables: Recording of live event on March 24, 2020 at 12 Noon PT

Ask the Expert -Excel Pivot Tables: Recording of live event on March 24, 2020 at 12 Noon PT

Have questions about using pivot tables in Excel?

On March 24, 2020, we had a special "Ask the Expert" event. with Alex Ong, TechSoup's very own Financial Analyst. He shared his best practices for using PivotTables and answered questions submitted by nonprofits like yours!

This online seminar includes the recording of the live event, presentation deck, resources and the Q & A.


Ask the Expert - Using Teams: Recording from the Live Event on Dec. 4, 2019

Ask the Expert - Using Teams: Recording from the Live Event on Dec. 4, 2019

Did you know that you can organize your team, setup meetings, communication channels, share and edit files using Teams?

Are you using Teams, but want to learn how to use it better?

Do you want to start using Teams, but not sure where to start?

In this special, recorded"Ask the Expert" event, Microsoft's Claudia Arrais shared her tips for collaboration and using Teams and answered questions submitted by nonprofits like yours!

As a Technical Specialist, Claudia is passionate helping our nonprofits drive adoption and collaboration using Microsoft Offie 365, including Teams.

This course includes the recording, resources and Q & A that were asked and answered by our expert.

This course is the third of a three course track. Want the entire track? Click here


Ask the Expert - Outlook: Recording from the Live Event January 29, 2020

Ask the Expert - Outlook: Recording from the Live Event January 29, 2020

Did you know that O365 Outlook is much more than a mailbox?

In an "Ask the Expert" special event our expert will shared tips for using Outlook and answered questions submitted by nonprofits participants like you.

This seminar includes the recording of the live event, the presentation deck, resources and the Q & A.


Ask the Expert - Power BI: Recording from Live Event February 27, 2020

Ask the Expert - Power BI: Recording from Live Event February 27, 2020

Have questions about using Power BI?

Join us on February 27, 2020, for a special "Ask the Expert" event. Our expert, Katia Williams, Data Analyst with TechSoup, will be sharing tips for using Power BI and answering questions submitted by nonprofits like yours!

This seminar includes the live event, which will be recorded, presentation deck, resources and the Q & A.


Power BI 101 - Learn the Basics

Power BI 101 - Learn the Basics

In any well-functioning organization, data is constantly being created, analyzed, and shared to make the best decisions possible. However, data analysis is also a challenge. That's where Power BI comes into the picture!

In this course, you will learn how Power BI services and applications work together and explore how Power BI can make your organization more efficient.

This is the first course in a four course track.

No fee.


Power BI 102 - Seeing all the Pieces

Power BI 102 - Seeing all the Pieces

Are you a "designer" or a "consumer" of data?

The way you interact with Power BI will depend on your unique role within your team or organization. In Power BI 101, we learned about these roles (such as “designers” versus “consumers”) and primarily focused on designers. In this course, we’ll be taking a closer look at Power BI service and mobile apps. This means that if you’re a “consumer” (for example, if you receive reports and work in Power BI service), this Power BI 102 course will target you and your role. 

This is the second of a four course track on Power BI.


Power BI 201 - Dealing with Data

Power BI 201 - Dealing with Data

Learn how to use Power BI to best manage your data

In this course, you will learn how to effectively find and collect data from different sources and how to clean and transform it. You’ll also learn how to model your data and find relationships using Power BI.

This is the third of a four course track on Power BI. See the links below for the first two courses.


Impact Measurement - Simple Measures, Big Results

Impact Measurement - Simple Measures, Big Results

Impact Measurement - Simple Measures, Big Results 

Mention "evaluation" to a nonprofit leader and it may conjure up visions of complex measures, expensive consultants, privacy concerns, and high overhead. Yet there are lightweight, empirically sound outcome measures that can be collected, analyzed, and shared by virtually any organization. In this course, we will walk through selecting, collecting, and analyzing such measures and then creating dynamic dashboards in Power BI to share the results.

 

In August 2019, our TechSoup data experts will moderated the forum and answer your questions. Now the course is open but, the forum is closed for new postings.


Excel 101 - Learn the Basics

Excel 101 - Learn the Basics

Introduction to Excel 101- Learn the Basics

Do you need help managing your organization's data? In this course, you will build a foundation in the basics: how Excel works, how it can unlock your data and increase efficient record-keeping in your non-profit organization.

This is the first of a six part track of Excel courses - Excel for Nonprofits – Data Management and Reporting

This track includes the following courses:

Excel 101 – Learn the Basics

Excel 102 – Editing and Formatting text

Excel 103 – Designing Your Worksheets

Excel 104 – Using Formulas, Functions, and Calculations

Excel 105 – Using Functions to Format Text

Excel 106 – Formatting and Analyzing Charts


Excel 102 - Editing and Formatting Text

Excel 102 - Editing and Formatting Text

Introduction to Excel 102

You know the basics of Excel, but how can you make your workbooks really tell your organization's story? In this course, you will learn how to use editing and formatting tools to make your message pop.

This is the second of a six part track of Excel courses - Excel for Nonprofits – Data Management and Reporting

This track includes the following courses:

Excel 101 – Learn the Basics

Excel 102 – Editing and Formatting text

Excel 103 – Designing Your Worksheets

Excel 104 – Using Formulas, Functions, and Calculations

Excel 105 – Using Functions to Format Text

Excel 106 – Formatting and Analyzing Charts.


Excel 103 - Designing Your Worksheets

Excel 103 - Designing Your Worksheets

Excel 103 - Designing your Worksheets

You know the basics of how to create worksheets and workbooks, but now you really want to increase the impact of the data collected by your non-profit or library. In this course, you will learn how to add and format tables, edit your data and delete duplicate values.

This is the fthird of a six part track of Excel courses - Excel for Nonprofits – Data Management and Reporting

This track includes the following courses:

Excel 101 – Learn the Basics

Excel 102 – Editing and Formatting text

Excel 103 – Designing Your Worksheets

Excel 104 – Using Formulas, Functions, and Calculations

Excel 105 – Using Functions to Format Text

Excel 106 – Formatting and Analyzing Charts


Excel 104 - Using Formulas, Functions and Calculations

Excel 104 - Using Formulas, Functions and Calculations

Excel 104 - Using Formulas, Functions and Calculations


In this course, we’ll look at some more powerful Excel tools: functions and creating formulas, performing calculations and formatting text.


This is the fourth of a six part track of Excel courses - Excel for Nonprofits – Data Management and Reporting

This track includes the following courses:

Excel 101 – Learn the Basics

Excel 102 – Editing and Formatting text

Excel 103 – Designing Your Worksheets

Excel 104 – Using Formulas, Functions, and Calculations

Excel 105 – Using Functions to Format Text

Excel 106 – Formatting and Analyzing Charts


Excel 105 - Using Functions to Format Text

Excel 105 - Using Functions to Format Text

Excel 105 - Using Functions to Format Text

Using functions can be a quick and easy way to format your text. In this course, we’ll look at functions that help you make your data your own.

This is the fifth of a six part track of Excel courses - Excel for Nonprofits – Data Management and Reporting

This track includes the following courses:

Excel 101 – Learn the Basics

Excel 102 – Editing and Formatting text

Excel 103 – Designing Your Worksheets

Excel 104 – Using Formulas, Functions, and Calculations

Excel 105 – Using Functions to Format Text

Excel 106 – Formatting and Analyzing Charts


Excel 106 - Formatting and Analyzing Charts

Excel 106 - Formatting and Analyzing Charts

Excel 106 - Format and Analyze Charts

In the final course of this track, you will learn how to format and analyze your charts.

This is the sixth of a six part track of Excel courses - Excel for Nonprofits – Data Management and Reporting

This track includes the following courses:

Excel 101 – Learn the Basics

Excel 102 – Editing and Formatting text

Excel 103 – Designing Your Worksheets

Excel 104 – Using Formulas, Functions, and Calculations

Excel 105 – Using Functions to Format Text

Excel 106 – Formatting and Analyzing Charts


Disaster Preparedness for Nonprofit Organizations - 101

Disaster Preparedness for Nonprofit Organizations - 101

Introduction and Personal Preparedness

What is disaster preparedness? And what does it mean to you and your organization? In this course, you are going to learn from the cases of fellow nonprofit organizations and find your own answers. In addition, you will learn about how to help individuals in your organization prepare for future disasters - everyone’s life should be the first priority when a disaster strikes.

You will go through the following modules in this course:

  • Introduction to Disaster Preparedness and the experts
  • Module 1. Why Do We Need to Prepare for Disasters?
  • Module 2. Disaster Preparedness for Individuals
  • Module 3. Wrap Up and Certificate 

Upon completing this course, you will be able to

  • Identify the need for a disaster preparedness plan, and
  • Develop a disaster preparedness plan for the survival of individuals.

Disaster Preparedness for Nonprofit Organizations - 201

Disaster Preparedness for Nonprofit Organizations - 201

Preparedness Plan for the Organization.

As you already know, your organization plays a critical role in the social and economic health of a community. People depend on your service even when a disaster strikes. Maintaining or recovering the operation of your organization during disasters is an imperative task that can be planned ahead of time.

In course 201, you will learn the basics about how to plan for the continuity of your organization’s operations by going through the following modules:

  • Introduction to Disaster Preparedness 201 and the experts
  • Module 1. Centralizing the Information
  • Module 2. Emergency Response Plan
  • Module 3. Emergency Communication Plan
  • Module 4. Continuity of Operations Plan
  • Module 5. Wrap Up and Certificate 

Upon completing this course, you will be able to

  • Collect information and documents that are crucial to the operation of your organization during/after a disaster and store them properly
  • Develop an emergency response plan for your organization
  • Develop an emergency communication plan for your organization
  • Develop a continuity of operations plan for your organization

Disaster Preparedness for Nonprofit Organizations - 202

Disaster Preparedness for Nonprofit Organizations - 202

Preparedness Plan for the Technology

Through this course you will learn about how to build up a disaster preparedness plan for the IT infrastructure of your organization, and how to involve other staff members and volunteers in the design and implementation of the plan.

You will go through the following modules:

  • Introduction to Disaster Preparedness 202 and the experts
  • Module 1. Basic Principles of Technology Disaster Planning
  • Module 2. Data Backup Plan
  • Module 3. Backup for Equipment and Devices
  • Module 4. Staff Members and Training
  • Module 5. Wrap Up and Certificate

Upon completing this course, you will be able to

  • Design a disaster preparedness plan for the technology of your organization, and
  • Describe the measures to attend to and involve staff members in the technology disaster preparedness plan

Disaster Preparedness for Nonprofit Organizations - 203

Disaster Preparedness for Nonprofit Organizations - 203

Recovering after a disaster.

What should you do to recover the operation and services of your organization after a disaster hits? You’ll find all the specifics in this course.

You will go through the following modules:

  • Introduction to Disaster Preparedness 203 and the experts
  • Module 1. Rebuilding Your Organization
  • Module 2. Re-Establishing the Internal and External Communication
  • Module 3. Recovery of Data
  • Module 4. Recovery of Equipment and Devices
  • Module 5. Post-Disaster Crowdfunding Ideas
  • Module 6. Wrap Up and Certificate

Upon completing this course, you will be able to

  • Describe the necessary actions to rebuild the organization after a disaster and initiate the recovery process
  • Describe the best practices to re-establish the internal and external communications after a disaster,
  • Identify the appropriate methods to recover data and hardware after a disaster, and
  • Identify appropriate crowdfunding options your organization can adopt after a disaster.

Social Media Marketing 101: How to Get Started With Social Media for Fundraising for Your Nonprofit

Social Media Marketing 101: How to Get Started With Social Media for Fundraising for Your Nonprofit

Social media success can seem elusive to the small nonprofit. Without the money to hire an outside agency or even a full time person, how can you keep up with all of the changes? Can you really raise money using these platforms? The good news is that small but mighty organizations can use the power and potential of these platforms to raise funds, connect with supporters, and drive impact. In this on-demand course, we’ll share tips and tricks for running effective social media fundraising campaigns that accomplish measurable results. Whether you’re a total newbie to the social media landscape or you’re a social media superstar, you’ll walk away with new ideas for ways to use these platforms to connect with donors and elevate your fundraising.

Cost: $10

*All course fees are non-refundable.


Social Media 201: How to Build an Engaged Audience on Social Media

Social Media 201: How to Build an Engaged Audience on Social Media

With the fast-changing digital landscape and the proliferation of algorithms that control what your fans and followers see, engagement and reach are way down across all social media channels. Having an engaged, vibrant social media community for your nonprofit may seem elusive, but there are certain techniques that can help build engagement and affinity for your nonprofit. In this on-demand course, we’ll share tips and tricks for building an engaged audience for your nonprofit on social media. You’ll walk away with new ideas for ways to use these platforms to connect with your target audience and how to stand out in a crowded social media landscape.

*All course fees are non-refundable.


Social Media 203: How to Measure Social Media Success

Social Media 203: How to Measure Social Media Success

Even though the majority of nonprofits have a presence on at least one social media channel, how many of them take the time to measure and analyze what they are doing? Measurement of your social media activity is a critical learning tool, as it will demonstrate whether or not you are accomplishing your goals and getting desired results. In this on-demand course, we’ll walk you through the creation of your own Social Media Measurement Spreadsheet. Several low-cost and free social media measurement tools will be explained to save you time and get you better results. You’ll walk away with a concrete plan to start measuring the ROI of your social media program. This course will cover goal-setting, time-saving tools for social media measurement, and creating a Social Media Measurement Spreadsheet.

Cost: $50

*All course fees are non-refundable.


Google Ad Grant Seminar 1: What is the Google Ad Grant?

Google Ad Grant Seminar 1: What is the Google Ad Grant?

Recording of the special live event on September 11, 2019

Learn about recent changes in the Google Ads application process!

During this one hour event, our Whole Whale Expert, Rachel Clemens, will explain 2019 changes in the application process. There will also be updated resources for you to access within the course module.

In addition, you will also have access to the on-demand videos and materials within this course.

Seminar Description:

This on-demand seminar will get you started if you’re interested in applying for the Google Ad Grant. We answer all the burning questions about the Google Ads Grants: How do you get started? How do you apply for the grant? What do you want to accomplish with AdWords? Our experts from Whole Whale walk you through the basics of the Google Ads Grant and explain current policies so you can better understand the process. 

*All course fees are non-refundable.


Google Ad Grant Seminar 2: How Do You Build Ads?

Google Ad Grant Seminar 2: How Do You Build Ads?

Recording of the special live event on September 25, 2019

Learn about recent 2019 policy changes around conversion tracking/bid strategies.

 

During this one hour event, our Whole Whale Expert, Rachel Clemens, explains 2019 changes policy changes as well summarize all significant policy requirements to-date with more clarity to help users avoid suspension.There will also be updated resources for you to access within the course module

 

Seminar Description:

This on-demand seminar covers next steps in the Google Ad Grant process. Now that you’ve applied and received your Google Ad Grant, let’s take a deeper dive into how to best set up and organize your account, focusing how to build and A/B test your ads, all while staying within Google’s guidelines (Google Ads policy).* We also cover what to do if you get flagged by Google’s review team.

*We recommend that you view Google Ad Seminar 1 or have experience with Google Ad grants before viewing this recording.

**All course fees are non-refundable.


Google Ad Grant Seminar 3: How Do You Find Great Keywords and Write Compelling Ad Copy?

Google Ad Grant Seminar 3: How Do You Find Great Keywords and Write Compelling Ad Copy?

Recording of the live event on December 12, 2019

The more keywords, the more opportunities for your ads to be served. We’ll help you find everest keywords that fit your ad groups, and introduce you to cool brainstorming tools, in addition to discussing keyword quality score, negative keywords, keyword match type, keyword regulations and automated rules. We’ll also guide you through writing compelling ads that match those keywords. We’ll cover headline, body and display URL best practices, and discuss how to effectively call people to action!*

*We recommend that you view Google Ads Seminar 1 and 2 or have advanced experience with Google Ad grants before viewing this recording.


Google Ad Grant Seminar 4: How Do You Manage and Optimize Your Account for Conversions?

Google Ad Grant Seminar 4: How Do You Manage and Optimize Your Account for Conversions?

Recording of the live event on December 18, 2018

In this recorded seminar, we cover all things related to maintaining and optimizing your Google Ad Grant account. Our experts will guide you through using Google Analytics to understand campaign and keyword performance, and how you can build on bright spots to get the most value from your account. We’ll show you how to check that your account is compliant with policies and how to maintain a healthy and easy-to-manage account.*

*We recommend that you view Google Ads Seminar 1, 2 and 3, or have advanced experience with Google Ad grants before viewing this recording.


Cybersecurity 101: How to Become a Human Firewall

Cybersecurity 101: How to Become a Human Firewall

We keep hearing about bigger and badder IT security threats. But there’s good news: With simple, practical, and modern techniques, you can give yourself an excellent chance to escape harm from hackers. This on-demand course, geared towards individuals, will help you learn five steps to protect yourself and your ability to serve the people you serve. By the end of this course, you will know how to be a “human firewall,” capable of protecting your own information.

Security 101, geared towards individuals, will help you learn five steps to protect yourself and your ability to serve the people you serve. You will learn:

·      How to inventory systems where you have data and make sure you have backups

·      How to run key updates

·      How to get and use a password manager

·      How to audit access to your applications

·      How to make sure you actually put all these things into practice

*All course fees are non-refundable.


Cybersecurity 201: How to Make Your Organization Safe

Cybersecurity 201: How to Make Your Organization Safe

Recording from live event from October 17, 2019 with cybersecurity expert, Matt Eshleman! Join us and learn the newest in how to keep you data and systems safe.

Are you responsible for your organization’s information and data security? Are you concerned about the evolving risks facing your organization today? In this on-demand course, you will learn practical approaches to make your organization safer, and protect its ability to have social impact. Rooted in a classification of your organization’s data, we’ll cover topics related to compliance, reporting and auditing. New approaches, such as Identity and Account Management will be discussed as part of a comprehensive security strategy. By the end of this course you will understand the current security landscape and have the tools to engage your organization to improve its security posture.

*All course fees are non-refundable.


Word 103 - Creating Tables and Lists

Word 103 - Creating Tables and Lists

Word 103 - Creating Tables and Lists

Need a strategy that's creative and impactful to communicate your organization's mission and work? Tables and lists are helpful in organizing data and adding emphasis to important points. In this course, you will learn how to use these powerful tools to tell your organization's stories.

This is the third of a four part track of Word courses - Word for Nonprofits – Document Management.

This track includes the following courses:


PowerPoint 101 - Learn the Basics

PowerPoint 101 - Learn the Basics

PowerPoint 101 - Learn the Basics

Do you need to make a presentation to your board, community or grantor? Need to learn tools and strategies so you can tell your story creatively and effectively? In this course, you build a foundation in the basics: how PowerPoint works, how it can impact presentations and improve the quality of presentations.

This is the first of a three part track of PowerPoint courses - PowerPoint for Nonprofits – Creating Powerful Presentations


PowerPoint 102 - Formatting Text and Images

PowerPoint 102 - Formatting Text and Images

PowerPoint 102 - Formatting Text and Images

In this course, you move on from the basics of PowerPoint to practice formatting text, adding and formatting images, and arranging and grouping objects in a presentation.

This is the second of a three part track of PowerPoint courses - PowerPoint for Nonprofits – Creating Powerful Presentations

This track includes the following courses:


PowerPoint 103 - Designing Professional Presentations

PowerPoint 103 - Designing Professional Presentations

PowerPoint 103 - Designing Professional Presentations

In this final course of the track, you will learn how to add audio, video and animations, and other techniques, to create compelling presentations.

This is the third course in a three part track of PowerPoint courses.


Website Wellness Report: The TechSoup Dr. is IN

Website Wellness Report: The TechSoup Dr. is IN

Website Wellness Report: The TechSoup Doc is In!

Free Seminar with our website expert, Collie Turner, now available on-demand.

Every organization has one, and it’s one of the greatest ways for your volunteers, donors and perfect strangers to learn more about you 24/7. We’re talking about your nonprofit’s website.

And maybe you, or other folks in your organization are saying things like:

  • Should I add more content? Less content? Where should I ask people to register on the site? To donate?
  • It would be really great if someone could just tell me what’s working and what’s not. Then, I could fix it!
  • People aren’t filling out the form on our site. Why?

Guess what, you’re not alone. 

Join us for a free seminar as we walk through these instant insights that will enable you to determine what your priorities are based upon your organization’s goals and plans. This will definitely be worth sharing with others in your organization and even your board! 


Google Analytics 101: Getting Started with Google Analytics

Google Analytics 101: Getting Started with Google Analytics

Recording from the Live Event, Summer 2018

Google Analytics is a free web analytics service that tracks and reports website traffic. Behind the scenes, Google Analytics runs on every single page of your site. How much time do people spend on your site? How much time do they spend reading a specific article? What do they click? What location of the site do they go to? Google Analytics answers all of those questions, and many more, to ensure that your nonprofit can optimize its impact.


Google Analytics 102: How to Build Google Analytics Dashboards like a Boss

Google Analytics 102: How to Build Google Analytics Dashboards like a Boss

Recording from May 2019: Building Great Reports with Google Data Studio

If you work with data at your organization, you probably struggle with presenting the metrics that matter in a clear, concise, and visually appealing way. You love data, but don’t love the look of cluttered Excel sheets. Reports get even more complicated when combining data from multiple sources in one view. Want to analyze your Google Ads and Facebook campaigns side by side? Good luck making it look pretty in a spreadsheet. Thankfully, Google has Data Studio, a free tool that makes it easy to load, present, and share data in customized reports. Join Whole Whale’s Digital Analyst and dashboard guru Jack Downs as he walks through the dashboard building process, including how to:

  • Choose what metrics to include in a dashboard and the best way to display them
  • Incorporate data from multiple sources
  • Add time filtering and include period-over-period data comparisons
  • Customize the dashboard with your brand colors
  • Share the report with your team and relevant stakeholders

The goal of any dashboard is to deliver the right data to the right people in the right time frame so that a business decision can be made. On this webinar, we’ll help you build dashboards that you, your team, and your stakeholders will actually use.

If you are already enrolled in this course, you can access the new live event for free!

If you are newly enrolled in this course, you will have access to the live event and the archived recording as well as all the addition materials and resources.


Google Analytics 201: Google Analytics for the Advanced Beginner

Google Analytics 201: Google Analytics for the Advanced Beginner

Recording from the Live Event, Fall 2018

Dive deeper with this advanced on-demand Google Analytics training to find the buried treasure in your data: the gems that will inform your strategy to drive greater impact both online and off. Learn how to tell a story with you data to better communicate that impact with your donors, supporters, board, and employees. Start building a data culture at your organization.

*Course fees are non-refundable.


Google Analytics 202 Using Analytics to Answer: Who is on my website?

Google Analytics 202 Using Analytics to Answer: Who is on my website?

Recording from the Live Event held on May 2019.

Expert Jack Downs show new features and answers attendees questions.

With Google Analytics, we can apply user segments to analyze how different user types interact with our site. User segments correspond to the characteristics and behaviors of site visitors, and can be grouped into cohorts based on specific time-frame. The user and cohort reports, as well as Google Search Console, allow you to compare and contrast different audiences to see what content and campaigns drive them down the funnel of engagement. What motivates new users versus return users? Are we reaching decision makers? What content do our younger users favor?

If you enroll in this course, you will have access to the archived recording as well as materials and resources.

You can also apply for our first Google Analytics courses here.

*All course fees are nonrefundable.


Facebook Ads 101: Using Insights & Analytics to Inform your Strategy

Facebook Ads 101: Using Insights & Analytics to Inform your Strategy

Recording from the Live Event - June 2019.

What's new with Facebook? Sometimes you have to pay-to-play in order to get meaningful social media engagement. Digital ads are becoming the cheapest, most effective way to engage new or existing audiences on social media. Facebook in particular has become more and more of an ad platform, with a wide reach, powerful targeting options, and the potential for a high ROI. But this tool is rapidly changing and evolving — so, what's new? In this webinar, we will cover the basics of advertising on Facebook, the latest best practices, and a refresher on what's new with the platform,

If you are already enrolled in this course, you can access the new live event for free!

If you are newly enrolled in this course, you will have access to the live event and the archived recording as well as all the addition materials and resources.


Facebook Ads 201: How to Build, Manage, and Optimize your Ads

Facebook Ads 201: How to Build, Manage, and Optimize your Ads

Recording from the Live Event, Fall 2018.

Facebook has over 1.8 billion users (and growing), but organic reach continues to decline. In order to get your organization in front of 100,000+ more people, you have to pay to play. How do you know if your campaign is actually making an impact? Digital Advertising expert Jasmine Cordew from Whole Whale will walk you through the Facebook ad campaign process from start to finish. You will get all the skills you need to build, manage and track a successful Facebook advertising campaign. Trust her: she’s spent over $100,000 dollars in digital advertising for nonprofits.


Facebook Ads 202: Ask the Expert! Facebook Business + Ads Manager

Facebook Ads 202: Ask the Expert! Facebook Business + Ads Manager

Recording from the Live Event, Fall 2018

In this previously recorded Ask the Expert online seminar, we give you a guided tour of Facebook Business and Ads Manager. This invaluable tool will help you better analyze and optimize your Facebook content and ads. You’ll walk away knowing how to find your data, and how to use it to devise a sophisticated Facebook posting and advertising strategy. Facebook Business and Ads Manager provide neat visualizations of your page and advertising data. You can track the engagement with your posts and analyze the success of your digital advertising. There is so much to see, if you know where to find it all. Plus, our expert addresses questions you students submitted during registration.

*All seminar fees are non-refundable.


Facebook Ads 203: Ask The Expert! Facebook Ad Targeting

Facebook Ads 203: Ask The Expert! Facebook Ad Targeting

In this Ask the Expert seminar, our Whole Whale experts walk you through the fundamentals of ad targeting, and answer questions submitted to the Expert. Understanding the core of your target audience, their behaviors, interests, even where they work, can inform the way your organization tailors ads to be as effective as possible. By serving ads to people that have already expressed some interest in an organization or cause, nonprofits can effectively move those users down the funnel of engagement to drive meaningful actions online.

*All seminar fees are non-refundable.


Facebook Ads 204 Seminar: Facebook Advertising on a Budget and  How To to Leverage Impact on $100 per Month

Facebook Ads 204 Seminar: Facebook Advertising on a Budget and How To to Leverage Impact on $100 per Month

Facebook Advertising on a Budget:

How To to Leverage Impact on $100 per Month

Not every nonprofit has a five-figure budget to spend on social media advertising. So how do you rise above the noise and reach the audiences that matter most to your organization? Looking at potential goals, target audiences, and case studies that have shown high results on small investments, we will show you how to leverage Facebook advertising to drive impact. In this special recorded seminar, you will hear from Whole Whale expert Alison Glazer about what you need to do and know so you can walk away with everything you need to plan a campaign—from targeting to messaging to measuring—that can be run on $100 a month.


Email Marketing 101: How to Get Started Building Your Email Marketing Strategy

Email Marketing 101: How to Get Started Building Your Email Marketing Strategy

The idea of email marketing for nonprofits these days can be daunting. We all get email - and lots of it! We usually delete email when it doesn’t feel like we have a relevant connection to the content. So, how can you successfully communicate by email to your constituency and audience without going to the delete bin? This short course will help you understand the shifts in how people consume information and explain the basic steps to build an effective email marketing strategy. This is the first in a five-course series.

Live event: How to Get Started Building Your Email Marketing Strategy

September 25, 12 noon Pacific/ 3 pm Eastern

Live events are recorded and archived in the course.

After completing this course, you will be able to:

  • understand and identify the new nonprofit marketing landscape
  • understand how your organization's audience consumes information
  • understand and identify the basic steps to build an effective email marketing strategy

Email Marketing 201: Goal Setting and Benchmarking (Analytics are Fun!)

Email Marketing 201: Goal Setting and Benchmarking (Analytics are Fun!)

If you’re a marketer in a nonprofit organization, then there are questions that you are always asking when talking about developing and/or executing upon new tactics: What are the goals? What have we done in the past? Was it successful? If so, how did we measure? And we’d be remiss if we left out: What is the budget?

In this course, we’ll talk about what achievable goals around email programs look like, how to assess and define the goals for your organization, and we’ll also look at the importance of setting up measurable benchmarks, that will enable you to optimize around your successes and not so successful endeavors, while streamlining the expectations of your team, the board and anyone else that needs to know ‘How’s that program doing?’

*All course fees are non-refundable.


Email Marketing 202: The Importance of Target Lists

Email Marketing 202: The Importance of Target Lists

Think about your current email campaign. How many emails do you have? What are the goals for each program? Each time you launch an email does it go to everyone in your list? In this course, we’ll take a look at the importance of understanding your current target list. We'll help you understand how to make your target list come alive - from that Excel sheet into a living breathing group of supporters that have been telling you exactly what they love most about your organization.

Prerequisites: We strongly recommend you have completed Email Marketing 101: How to Get Started Building Your Email Marketing Strategy and Email Marketing 201: Goal Setting and Benchmarking before taking this course.

*All course fees are non-refundable.


Email Marketing 203: Segmenting Your Targets and Growing Your Email List

Email Marketing 203: Segmenting Your Targets and Growing Your Email List

Think about the brands that you are loyal to. Why are you loyal? Do you feel like they know you? In this course we’ll show you how to segment your audience(s) and provide you with examples of tools that will enable you to hone in on your supporters and serve them the right message at the right time through the right modality. The more you wrap yourself around your supporters, the more you and they will feel the love!

Prerequisites: We strongly recommend you have completed Email Marketing 101: How to Get Started Building Your Email Marketing Strategy and Email Marketing 201: Goal Setting and Benchmarking before taking this course.

*All course fees are non-refundable.


Email Marketing 204: How to Stand Out in Your Audience’s Email Inbox

Email Marketing 204: How to Stand Out in Your Audience’s Email Inbox

If you want your emails to stand out in your audience’s crowded inbox, you need riveting content and compelling calls to action. With the right content and call to action, you can persuade your organization’s audience to donate to your organization, download your newsletter, read an article, or share your content on social media. In this short course, you will learn the best practices for creating effective email content and irresistible calls to action.

Prerequisites: We strongly recommend completion of Email Marketing 101: How to Get Started Building Your Email Marketing Strategy and Email Marketing 201: Goal Setting and Benchmarking.

*All course fees are non-refundable.


Tech Training for Nonprofit and Library Staff 101

Tech Training for Nonprofit and Library Staff 101

This on-demand course will prepare you to build and deliver technology training for your staff and volunteers. The course features videos, activities, a live event with training experts, templates, and short quizzes to help you learn about developing training for your staff and volunteers. Please note the course may take you a more or less time, depending upon how quickly you move through the content. 

After completing this course, you will be able to

  • Understand and identify the basics of tech change management.
  • Explain and apply effective training techniques for adult learners.
  • Identify and apply steps to build tech training using an instructional learning model. 
  • Understand the benefits and features of common training and education products.
  • Understand how to write measurable learning objectives. 
  • Create learning objectives and a basic training plan. 

 Tech Planning 101: Getting Started and Assessing Your IT Infrastructure

Tech Planning 101: Getting Started and Assessing Your IT Infrastructure

During this introductory course, you’ll start to build the foundation for your tactical technology plan — including how to build the team you’ll need to help you implement your own plan. We'll take a step-by-step look at each of the critical pieces of your entire technology package so you can thoroughly assess your nonprofit's infrastructure. By the end of this introductory course, you’ll have an understanding of how to assess each piece of your technology infrastructure and begin to think about a plan for the future.

After completing this course, you will be able to:

  • identify your nonprofit or library’s technology strengths and weaknesses
  • understand and explain the benefits of creating a tech plan 
  • understand the purpose of the critical pieces of your entire technology package (hardware, software, etc.)
  • identify and assess each piece of your technology infrastructure 

The course prepares you to enter our more advanced courses on tech planning, including Tech Planning 201: Developing a Data Strategy, Tech Planning 202: Organizing Online Communications, and Tech Planning 203: Putting Your Tech Plan into Action.


Tech Planning 201: Developing a Data Strategy

Tech Planning 201: Developing a Data Strategy

Once you have assessed your organization’s tech infrastructure, you are ready to start work on the next major component of your technology planning: data. This five-hour, on-demand course will help you determine the answers to these questions: What data do you collect? How do you collect it? How do you maintain it? How do you measure it? 

This course helps you understand the major considerations around data and how you can answer them to move your organization forward with a tactical technology plan. We recommend you complete Tech Planning 101: Getting Started and Assessing Your IT Infrastructure prior to taking this course, or have conducted and written a tactical technology assessment for your nonprofit or library. With a sound infrastructure assessment in place, it’s time to tackle your data strategy. 

*All course fees are non-refundable.


Tech Planning 202: Organizing Online Communications

Tech Planning 202: Organizing Online Communications

This on-demand course builds on the previous courses in the Technology Planning learning track, Tech Planning 101: Getting Started and Assessing Your IT Infrastructure and Tech Planning 201: Developing a Data Strategy. Once you have an understanding of your organization’s infrastructure and a data strategy in order, it’s time to reach out to your audiences.

Using technology to deliver your messages is essential. Your website, emails, and social media conversations all shape your relationship with your clients, members, donors, and everyone else interested in your organization. In this six-hour course, you will learn how to define communication goals; best practices for websites, email, and social media; and how to integrate communications to ensure you are choosing the right tools and using them to meet your goals. We recommend you have completed Tech Planning 101 and Tech Planning 201 or have a completed written tactical technology assessment before taking this course. 

*All course fees are non-refundable.


Tech Planning 203: Putting Your Tech Plan into Action

Tech Planning 203: Putting Your Tech Plan into Action

This on-demand course will help you put the pieces of your tactical technology plan puzzle together. You will develop a technology project shortlist, and understand how to prioritize, create, fund, and implement your tactical technology plan. This course is the conclusion of activities completed in the previous three technology planning courses.

We recommend you have completed Tech Planning 101: Getting Started and Assessing Your IT Infrastructure, Tech Planning 201: Developing a Data Strategy, and Tech Planning 202: Organizing Online Communications, or have equivalent experience with tactical technology assessment and planning before starting this class.

*All course fees are non-refundable.


Web Design Best Practices 101

Web Design Best Practices 101

This on-demand Web Design Best Practices course will equip you with the basics on how to design a user-friendly website. Adobe's designer Colleen Schweizer shows you simple, practical steps to develop your website's layout, look and feel, and user experience. Learn reliable standards for crafting web content, navigational dos and don'ts, best practices for creating an engaging web experience, and tips for maintaining design consistency on multiple devices. Once you master the basics, you can apply these to your organization's website.

*All course fees are non-refundable.

 


Adobe Absolute Beginners: Photoshop 101

Adobe Absolute Beginners: Photoshop 101

This on-demand Adobe Absolute Beginners course will help you learn the very basics for cleaning up photos and creating images. You can then use these in print and online, including on social media.

This course will give you a very basic foundation for using Photoshop Adobe (CC 2015). After completing the course, you will be able to

  • understand and use the five most commonly used tools in the Photoshop toolbar
  • understand the difference between the canvas and the image
  • use color and color modes
  • adjust an image
  • apply best practices to save an image for the Internet or print

Adobe Absolute Beginners: Create a Fundraiser Invitation Using InDesign

Adobe Absolute Beginners: Create a Fundraiser Invitation Using InDesign

›So, you've been asked to create an invitation for a fundraiser or another event, and you'd like to make it look extra spiffy. But you're not a graphic designer by training, and you don't yet know how to use Adobe InDesign in Creative Cloud 2015. Don't worry, we've got you covered.

In this on-demand course, we'll show you everything you need to get started. We will

  • introduce you to the five most commonly used tools in the toolbar
  • demonstrate how to insert and manipulate text and images
  • teach you how to set up a standard or custom-sized document

The fun part is that you can practice along with us! We provide the files we use in the demonstration to help you get started. You're welcome to modify these files with other images, fonts, or text so that they fit your organization's needs. This course demonstrates all activities in Adobe CC 2015.


Branding Basics for Nonprofits 101

Branding Basics for Nonprofits 101

You don't need to be a designer to build and execute brand guidelines! This course will help you build a foundation for understanding and implementing brand guidelines in your organization. You’ll conduct a self-assessment of your organization, watch videos and presentations to learn about design, and practice applying sample brand guidelines. We'll also walk you through creating your own brand guidelines.

After completing this course, you will be able to

  • analyze your current organizational brand standard readiness
  • understand why implementing brand guidelines creates value for your organization
  • recognize and define basic core elements in a brand guide
  • identify practical ways to use organizational brand guidelines consistently
  • understand basic best practices for developing brand guidelines

Branding for Nonprofits 201: Applying Best Practices for Design

Branding for Nonprofits 201: Applying Best Practices for Design

This is the second course in the Branding for Nonprofits series. With a deeper understanding of basic design principles along with a comprehensive brand book, nonprofits and libraries can create materials that not only stand out, but demonstrate a cohesive brand.

After completing this course, you will be able to

  • identify and apply standard processes for creating visually appealing and effective design
  • understand and identify brand book elements
  • identify and apply best qualities and characteristics of typography, imagery, and color for your organization
  • evaluate visual content using design standards and best practices

Storymakers - Digital Storytelling for Beginners

Storymakers - Digital Storytelling for Beginners

Ready to become a digital Storymaker? TechSoup has created an on-demand course so you can dive right into the three phases of the storytelling adventure. Our course provides a step-by-step roadmap from story creation through postproduction and marketing. We'll guide you through the process of creating an effective, compelling digital story for your organization’s use in fundraising and advocacy. Creating a persuasive video or taking a powerful photo can have many steps, so be sure to start your learning journey with a great plan. Become a digital storyteller today.




Adobe Absolute Beginners: Getting Started with Illustrator

Adobe Absolute Beginners: Getting Started with Illustrator

Nondesigners of the nonprofit and library world can learn the basics of Adobe Illustrator CC 2015 in this short course. This course is designed for new users of Illustrator. After completing this course, you will be able to

  • understand and use the most commonly used tools
  • use the pen tool and Bezier curves
  • apply color and stroke to an object
  • use clipping masks and compound paths
  • align objects and use the pathfinder panel

Once you've got the basics of Illustrator down, you'll probably want to know more! Access TechSoup's other Adobe Absolute Beginner courses to round out your beginner designer portfolio here:


5 Things To Make #GivingTuesday a Success

5 Things To Make #GivingTuesday a Success

In 2017, the day recorded a total of $274M across major platforms, representing a 63% growth over 2016. Whole Whale has guided, watched and measured tons of campaigns around the epic day of giving. In this on-demand seminar, you'll learn a variety of different ideas to try and how to measure success. 

Takeaways:

  • Tons of creative ideas
  • Measurement basics
  • Fundraising platform decisions (Facebook vs the world)
  • Message frequency - how much is too much?
  • Should we spend ad money? 

Fundraising Software Seminar 4: Planning for Implementation

Fundraising Software Seminar 4: Planning for Implementation

You’ve found the right system and now you’re ready to sign a contract – hold on a sec! Are you sure you know what you’re buying? I’ll cover the importance of getting references and understanding the implementation services in your software contract. We’ll talk about assembling your project team and best practices in project management to get you started on the right foot.

*All seminar fees are non-refundable.


Fundraising Software Seminar 2: Identifying What Your Organization Needs

Fundraising Software Seminar 2: Identifying What Your Organization Needs

This seminar session will help nonprofits and libraries determine exactly what you need a new fundraising system to do. We’ll review the best way to collect the details about your organization's requirements in three key areas, and you’ll learn the importance of aligning the functionality requirements based on the pain points we reviewed in the first seminar session: How Do You Evaluate Your Fundraising System? ** Finally, you’ll get some pointers on timing and budget for implementing a new system. This is the second in a four-part seminar series.

*All seminar fees are non-refundable.


Leveraging Technology to Address The Opioid Epidemic

Leveraging Technology to Address The Opioid Epidemic

The opioid crisis has impacted many nonprofits and libraries in the US. Find out how organizations are leveraging technology to address the issue. Join us for this free seminar and discover the digital tools and grass-roots strategies of innovative NPOs on the frontlines of the opioid crisis. Learn how social impact technology (Sim-Tech) is connecting schools, healthcare institutions, law enforcement, libraries, government, and local non-profits to accelerate collaboration, communications, and impact for communities in need. 

Live seminar date: Thursday, December 6, 12 noon Pacific / 3 pm Eastern.

This seminar is for nonprofit or library staff and volunteers, and anyone serving communities affected by the opioid crisis. The event will be recorded and archived for later viewing.


Fundraising Software Seminar 3:  Managing the Demo Process

Fundraising Software Seminar 3: Managing the Demo Process

Now you know what problems you’re solving, and you know what your main requirements are. It’s time to see some systems in action! We’ll cover where to look for prospective systems, and the best time to get a proposal. You’ll learn the importance of sharing your requirements and budget with the vendors and how to get a great demo, and we’ll discuss the five questions you must always ask in your post-demo debrief meetings.

* All seminar fees are non-refundable.


Fundraising Software Seminar 1: How to Evaluate Your Fundraising System

Fundraising Software Seminar 1: How to Evaluate Your Fundraising System

Before you start to look for a replacement for your donation platform, let’s make certain a new system will solve your problems (and not create more!). Learn how to use your strategic or annual plan to make the case for a new system. During this on-demand seminar, our expert will also teach you how to rate the health of the systems you use now and create a visual map of your technology, so you can see the big picture of what needs to be replaced or preserved. This is the first in a four-part series on evaluating and purchasing fundraising software for nonprofits.

*All seminar fees are non-refundable.


Google Analytics + Ad Words Grant = Impacto (Grabación en Español)

Google Analytics + Ad Words Grant = Impacto (Grabación en Español)

Título: Google Analytics + Google Ad Grants = Impacto

Presentador: Luciana Padua, EU Whaler para Estrategia Digital, Whole Whale

Descripción:

En este seminario web de una hora en español, dedicaremos 30 minutos a explicar cómo utilizar Google Analytics para comprender el tráfico de vuestro sitio web y aumentar el impacto. Luego, revisaremos en 15 minutos los aspectos básicos de Google Ad Grant, una subvención gratuita de publicidad de $ 10k al mes que se ofrece a través del programa Google For Nonprofit. La sesión concluirá con 15 minutos de preguntas, respondidas por nuestra experta.

El evento ocurrió en: Marzo de 2019


Social Media 202: Problem Solving Coaching Session - Challenges and Solutions - No more excuses!

Social Media 202: Problem Solving Coaching Session - Challenges and Solutions - No more excuses!

Social Media Marketing 202: Recorded Coaching Session - Solutions to Nonprofit Social Media Challenges  

March 7 from 12 Noon (PST) to 1 PM (PST)

In this live, interactive coaching session, our social media and digital marketing expert, Julia Campbell, will walk you through solutions for the six most common challenges that nonprofits face when using social media. She will discuss how to identify and apply best practices in leveraging social media platforms and principles for your organization. The session will also also identify how to implement an actionable plan that will address your organization's social media challenges. This session is live, so you will be able to ask Julia your questions during the session. 

Cost: $50

*All course fees are non-refundable.

If you are already enrolled in this course, you will not need to pay again!


Power BI 202 - Visualizing and Sharing Data

Power BI 202 - Visualizing and Sharing Data

Learn how to use Power BI to best visualize and share your data.

In this course, you will learn how to effectively use Power BI's data visualization tools. Additionally, you will learn how to share and publish your visualizations within Power BI dashboards.

This is the fourth of a four course track on Power BI. See the links below for the first three courses.


Disaster Preparedness for Nonprofit Organizations - 202

Disaster Preparedness for Nonprofit Organizations - 202

Preparedness Plan for the Technology

Through this course you will learn about how to build up a disaster preparedness plan for the IT infrastructure of your organization, and how to involve other staff members and volunteers in the design and implementation of the plan.

You will go through the following modules:

  • Introduction to Disaster Preparedness 202 and the experts
  • Module 1. Basic Principles of Technology Disaster Planning
  • Module 2. Data Backup Plan
  • Module 3. Backup for Equipment and Devices
  • Module 4. Staff Members and Training
  • Module 5. Wrap Up and Certificate

Upon completing this course, you will be able to

  • Design a disaster preparedness plan for the technology of your organization, and
  • Describe the measures to attend to and involve staff members in the technology disaster preparedness plan

Disaster Preparedness for Nonprofit Organizations - 203

Disaster Preparedness for Nonprofit Organizations - 203

Recovering after a disaster.

What should you do to recover the operation and services of your organization after a disaster hits? You’ll find all the specifics in this course.

You will go through the following modules:

  • Introduction to Disaster Preparedness 203 and the experts
  • Module 1. Rebuilding Your Organization
  • Module 2. Re-Establishing the Internal and External Communication
  • Module 3. Recovery of Data
  • Module 4. Recovery of Equipment and Devices
  • Module 5. Post-Disaster Crowdfunding Ideas
  • Module 6. Wrap Up and Certificate

Upon completing this course, you will be able to

  • Describe the necessary actions to rebuild the organization after a disaster and initiate the recovery process
  • Describe the best practices to re-establish the internal and external communications after a disaster,
  • Identify the appropriate methods to recover data and hardware after a disaster, and
  • Identify appropriate crowdfunding options your organization can adopt after a disaster.